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How To Fix FKKZWF022 - The structured invoice information must start with //


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKKZWF - Doubtful Item Entry/Individual Value Adjustment

  • Message number: 022

  • Message text: The structured invoice information must start with //

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FKKZWF022 - The structured invoice information must start with // ?

    The SAP error message FKKZWF022 indicates that there is an issue with the structured invoice information in the context of the SAP Convergent Charging or SAP Convergent Invoicing module. Specifically, the error states that the structured invoice information must start with //, which is a requirement for the format of the structured invoice data.

    Cause:

    The error typically arises due to one of the following reasons:

    1. Incorrect Formatting: The structured invoice information provided does not adhere to the expected format, which requires it to start with //.
    2. Data Entry Error: There may have been a mistake in the data entry process, leading to an improperly formatted invoice.
    3. Integration Issues: If the invoice data is being generated or transmitted from another system, there may be an issue with how the data is being formatted before it reaches SAP.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check the Invoice Data: Review the structured invoice information being submitted. Ensure that it starts with // as required.
    2. Correct Formatting: If the data does not start with //, modify it to include this prefix. Ensure that the entire structured invoice information adheres to the expected format.
    3. Review Data Entry Processes: If the error is due to manual data entry, consider implementing validation checks to prevent incorrect formats from being entered in the future.
    4. Integration Review: If the data is coming from an external system, check the integration process to ensure that the data is being formatted correctly before it is sent to SAP.
    5. Consult Documentation: Refer to SAP documentation or guidelines related to structured invoice formats to ensure compliance with the required standards.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
    • Transaction Codes: Familiarize yourself with transaction codes related to invoicing and billing in SAP, such as FBL1N (Vendor Line Item Display) or FBL3N (G/L Account Line Item Display), to help troubleshoot related issues.
    • Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.

    By following these steps, you should be able to identify and correct the cause of the FKKZWF022 error message in SAP.

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