How To Fix FKKXI027 - Status of XML message not determined for technical reasons

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKXI -

• Message number: 027

• Message text: Status of XML message not determined for technical reasons

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKXI027 - Status of XML message not determined for technical reasons ?

  The SAP error message FKKXI027 ("Status of XML message not determined for technical reasons") typically occurs in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) when there is an issue with processing XML messages related to billing or invoicing.
  Causes:
  
  Technical Issues: The error may arise due to technical problems in the system, such as network issues, server downtime, or problems with the XML processing engine.
  Configuration Errors: Incorrect configuration settings in the SAP system or in the integration with external systems can lead to this error.
  Data Issues: If the XML message contains invalid or unexpected data, it may not be processed correctly, leading to this error.
  Version Mismatch: Incompatibility between different versions of SAP components or external systems can also cause this error.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  Validate XML Structure: Ensure that the XML message being processed is well-formed and adheres to the expected schema. Use XML validation tools if necessary.
  Review Configuration: Check the configuration settings related to XML processing in SAP. Ensure that all necessary parameters are correctly set.
  Monitor System Performance: Ensure that the SAP system is performing optimally and that there are no network issues affecting communication.
  Update Software: If the issue is related to a version mismatch, consider updating the relevant SAP components to ensure compatibility.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) and SXML (XML Processing) to help diagnose the issue.
  Documentation: Refer to SAP documentation for Convergent Charging and Convergent Invoicing for specific guidelines on XML message processing.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the FKKXI027 error message.