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Message type: E = Error
Message class: FKKVT_NOT_EXISTS - Error category "doesNotExist"
Message number: 007
Message text: No contract item determined for external GUID &1 at event &2
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FKKVT_NOT_EXISTS007
- No contract item determined for external GUID &1 at event &2 ?The SAP error message FKKVT_NOT_EXISTS007 indicates that the system could not find a contract item associated with the provided external GUID (Globally Unique Identifier) for a specific event. This error typically occurs in the context of contract management or billing processes within the SAP system, particularly in the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP FI-CA) modules.
Cause:
- Missing Contract Item: The most common cause is that there is no contract item in the system that corresponds to the provided external GUID. This could happen if the contract was not created, was deleted, or if the GUID is incorrect.
- Incorrect Event Type: The event type specified may not be valid for the given GUID, or the event may not be properly configured in the system.
- Data Synchronization Issues: If the data between different systems (e.g., CRM and FI-CA) is not synchronized, it may lead to discrepancies where the GUID exists in one system but not in another.
- Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the contract item.
Solution:
- Verify the External GUID: Check the external GUID provided in the error message to ensure it is correct and corresponds to an existing contract item in the system.
- Check Contract Items: Use transaction codes like
FKK_CONTRACT
orFKK_CONTRACT_ITEM
to search for the contract item associated with the GUID. Ensure that the contract item exists and is active.- Review Event Configuration: Ensure that the event type specified is correctly configured and is applicable to the contract item in question.
- Data Consistency Check: If the system is integrated with other applications (like CRM), ensure that the data is consistent across systems. You may need to run data synchronization jobs or check for any data transfer issues.
- Authorization Check: Ensure that the user has the necessary permissions to access the contract items. You may need to consult with your SAP security team to verify this.
- Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be required.
Related Information:
FKK_CONTRACT
, FKK_CONTRACT_ITEM
, and FBL5N
for account balance display.By following these steps, you should be able to identify the root cause of the error and implement a solution.
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