How To Fix FKKVT_INVALID087 - A service category cannot be determined (contract &2) for service ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKVT_INVALID - Error category "invalid"

• Message number: 087

• Message text: A service category cannot be determined (contract &2) for service ID &1

What causes this issue?

You have specified a service ID for the provider contract to which a
service type cannot be allocated.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Allocate a service type to a service ID in the corresponding IMG
activity so that this can be automatically determined by the system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKVT_INVALID087 - A service category cannot be determined (contract &2) for service ID &1 ?

  The SAP error message FKKVT_INVALID087 indicates that the system is unable to determine a service category for a specific service ID associated with a contract. This error typically arises in the context of contract management and billing processes within the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) modules.
  Cause:
  
  Missing Service Category Configuration: The service ID referenced in the error may not have an associated service category defined in the system.
  Incorrect or Incomplete Data: The service ID might be incorrectly entered, or the contract may not be properly configured to link to the service ID.
  Master Data Issues: There may be issues with the master data related to the service ID or the contract, such as missing or incorrect entries.
  Custom Development: If there are custom developments or enhancements in the system, they might not be handling the service ID correctly.
  
  Solution:
  
  
  Check Service Category Configuration:
  
  Navigate to the configuration settings for service categories in your SAP system.
  Ensure that the service ID in question is correctly linked to a valid service category.
  
  
  
  Verify Service ID and Contract:
  
  Check the service ID and contract details in the system to ensure they are correctly entered and configured.
  Make sure that the service ID exists and is active.
  
  
  
  Review Master Data:
  
  Inspect the master data for the service ID and contract to ensure all necessary fields are filled out correctly.
  Look for any inconsistencies or missing information that could lead to this error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Debugging:
  
  If you have access to development tools, consider debugging the process to identify where the failure occurs in the logic that determines the service category.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration or master data information.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FKKCONTR (for contract management) or FKKOP (for service management) to review and manage contracts and services.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for documentation on service categories and contract management to ensure compliance with best practices.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.