How To Fix FKKUT016 - Tax data was not updated in the external tax system

FKKUT016 - Overview

• Message type: E = Error

• Message class: FKKUT - Messages for U.S. Telecommunications Taxes

• Message number: 016

• Message text: Tax data was not updated in the external tax system

What causes this issue?

When a posting document is entered, the system should update the tax
portion of the document for telecommunication tax at the same time to
the external tax system. However, this update of the tax information was
not possible due to an error.

System Response

The update is noted for a later point in time.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Make sure that you run report RFKK_COMMTAX_UPDATE at least once a day to
update data that is still missing in the external tax system.

Error message extract from SAP system. Copyright SAP SE.

FKKUT016 - Details

• The SAP error message FKKUT016, which states "Tax data was not updated in the external tax system," typically occurs in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when there is an issue with the integration between SAP and an external tax system. This error indicates that the system attempted to send tax data to an external tax calculation system, but the update was unsuccessful.
  Causes:
  
  
  
  Configuration Issues: The integration settings between SAP and the external tax system may not be correctly configured. This includes settings related to tax codes, tax calculation procedures, or communication parameters.
  
  
  External System Errors: The external tax system may be down, misconfigured, or experiencing issues that prevent it from receiving or processing the tax data.
  
  
  Data Issues: There may be missing or incorrect data in the transaction that is being sent to the external tax system. This could include invalid tax codes, missing