How To Fix FKKSK_MSG022 - Ret.reason could not be determined(tab./SAPCE/FK_PTEXT)for ext.reason &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKSK_MSG - Slovakia - localization message class

• Message number: 022

• Message text: Ret.reason could not be determined(tab./SAPCE/FK_PTEXT)for ext.reason &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKSK_MSG022 - Ret.reason could not be determined(tab./SAPCE/FK_PTEXT)for ext.reason &1 ?

  The SAP error message FKKSK_MSG022 indicates that the system could not determine the return reason for a specific external reason code. This error typically occurs in the context of contract accounts receivable and payable (FI-CA) when processing returns or adjustments.
  Cause:
  The error can arise due to several reasons:
  
  Missing Configuration: The return reason code may not be properly configured in the system. This could mean that the mapping between the external reason code and the internal return reason is missing.
  Incorrect External Reason Code: The external reason code provided may not exist or may not be valid in the context of the operation being performed.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that link external reason codes to return reasons.
  Authorization Issues: The user may not have the necessary authorizations to access the relevant configuration or data.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for return reasons in the SAP system. This is typically found in the path: 
  
  SPRO > Financial Accounting > Accounts Receivable and Accounts Payable > Contract Accounts Receivable and Payable > Basic Functions > Return Reasons.
  
  
  Ensure that the external reason code is correctly mapped to an internal return reason.
  
  
  
  Validate External Reason Code:
  
  Verify that the external reason code being used is valid and exists in the system. You can check this in the relevant tables or configuration settings.
  
  
  
  Review Data:
  
  Check the relevant tables (like /SAPCE/FK_PTEXT) to ensure that there are no missing or inconsistent entries related to the return reasons and external reason codes.
  
  
  
  User Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the configuration and data related to return reasons.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with the details of the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OBD2 (for maintaining return reasons) or SE11 (to view table entries) to investigate further.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the FKKSK_MSG022 error in your SAP system.