How To Fix FKKRATING002 - Pricing not possible due to missing customer organization data

FKKRATING002 - Overview

• Message type: E = Error

• Message class: FKKRATING - Error from the rating

• Message number: 002

• Message text: Pricing not possible due to missing customer organization data

What causes this issue?

The pricing cannot be carried out due to missing organizational data in
the <DS:DE.VTPOS_KK>provider contract item</> &v2& for the contract&v1&.
The <DS:DE.VKORG>sales organization</> and the <DS:DE.VTWEG>distribution
channel</> must be specified in the contract item.
Entries in the contract item:
Sales organization: &v3&
Distribution channel: &v4&

System Response

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FKKRATING002 - Details

• The SAP error message FKKRATING002 indicates that the system is unable to perform pricing because it lacks the necessary customer organization data. This typically occurs in the context of contract accounts or billing processes within the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules.
  
  Cause:
  The error is usually caused by one or more of the following issues:
  
  
  Missing Customer Master Data: The customer master record may not have been fully maintained, particularly the organizational data such as sales area, company code, or other relevant details.
  
  
  Incorrect Customer Data: The customer data may be incorrect or incomplete, leading to the inability to determine pricing.
  
  
  Missing or Incorrect Pricing Procedure: The pricing procedure assigned to the customer or the transaction may not be set up correctly.
  
  
  Organizational Structure Changes: Changes in the organizational structure (like company codes or sales areas) that have not been reflected in the customer master data.
  
  
  Data Synchronization Issues: If