How To Fix FKKPREP202 - Error when determining merchant ID and authorization function

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKPREP - Prepaid Functions

• Message number: 202

• Message text: Error when determining merchant ID and authorization function

What causes this issue?

One of the following values could not be determined for the payment
authorization:
Merchant ID for the clearing house
Function for the authorization
Logical destination (is entered at the call of the function)
The system derives the values from Customizing; you can overwrite them
by implementing a function in event 0969.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define the specifications for payment authorization in Customizing.
INCLUDE FICA_NA_CUST_2 OBJECT DOKU ID TX
In the case of company-code-dependent maintenance, the company code is
determined from the prepaid account. If there is no company code entered
in the prepaid account, then the system uses the standard company code
of the contract account entered in the prepaid account.
If needed, implement a function at event 0969 and overwrite the values
derived from Customizing dependent on the prepaid account.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKPREP202 - Error when determining merchant ID and authorization function ?

  The SAP error message FKKPREP202 typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that there is an issue with determining the merchant ID and authorization function during a payment processing or transaction-related operation.
  Causes of FKKPREP202 Error
  
  
  Missing Configuration: The merchant ID or the authorization function may not be properly configured in the system. This could be due to missing entries in the relevant customizing tables.
  
  
  Incorrect Payment Method: The payment method being used may not be correctly set up to work with the merchant ID or authorization function.
  
  
  Authorization Issues: The user or the system may not have the necessary authorizations to access the merchant ID or perform the required transaction.
  
  
  Data Inconsistencies: There may be inconsistencies in the master data related to the customer or the payment processing settings.
  
  
  System Bugs or Issues: There could be bugs in the SAP version being used, or issues that have arisen due to recent updates or changes in the system.
  
  
  Solutions to FKKPREP202 Error
  
  
  Check Configuration:
  
  Go to the relevant customizing transaction (e.g., SPRO) and verify the configuration for the merchant ID and authorization function.
  Ensure that all necessary entries are present and correctly configured.
  
  
  
  Review Payment Method Settings:
  
  Check the payment method settings in the system to ensure they are correctly linked to the merchant ID and authorization function.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to perform the transaction. This can be done by checking the user roles and authorizations in the system.
  
  
  
  Data Consistency Check:
  
  Review the master data for the customer and ensure that all relevant fields are filled out correctly.
  Check for any inconsistencies in the data that might be causing the error.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the transaction to identify the exact point of failure and gather more information about the error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SU01 for user management.
  Documentation: Review SAP documentation related to FI-CA and payment processing for additional insights and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the FKKPREP202 error effectively.