How To Fix FKKPREP146 - There are increases and decreases to credit on prepaid account &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKPREP - Prepaid Functions

• Message number: 146

• Message text: There are increases and decreases to credit on prepaid account &1

What causes this issue?

The write-off is not possible unless all open items are either increases
of credit or reductions of credit.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Execute account maintenance.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKPREP146 - There are increases and decreases to credit on prepaid account &1 ?

  The SAP error message FKKPREP146 indicates that there are both increases and decreases to the credit on a prepaid account. This typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules, where prepaid accounts are managed.
  Cause:
  The error arises when there are conflicting transactions on a prepaid account. Specifically, it means that there are both credit increases (e.g., payments or top-ups) and credit decreases (e.g., usage or deductions) that have not been properly reconciled or processed. This can happen due to:
  
  Concurrent Transactions: Multiple transactions affecting the same prepaid account at the same time.
  Incorrect Configuration: Issues with the configuration of the prepaid account settings.
  Data Inconsistencies: Inconsistencies in the data that prevent the system from processing the transactions correctly.
  Timing Issues: Transactions being processed in an incorrect order.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Transactions: Check the transactions that have been posted to the prepaid account. Look for any recent increases and decreases that may be causing the conflict.
  
  
  Reconcile Transactions: Ensure that all transactions are properly reconciled. If there are pending transactions, process them accordingly.
  
  
  Check Configuration: Review the configuration settings for the prepaid account to ensure they are set up correctly. This includes checking the rules for credit increases and decreases.
  
  
  Run Reports: Use SAP reports to analyze the prepaid account and identify any discrepancies. Reports such as the "Account Balance" report can help in understanding the current state of the account.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to prepaid accounts and the specific error message for additional guidance.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide patches or additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display) or FKKOPV (Display Prepaid Account) to analyze account activity.
  SAP Notes: Check for any SAP Notes related to FKKPREP146 for known issues and fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.