How To Fix FKKPREP134 - Current balance does not allow withdrawals or debits

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKPREP - Prepaid Functions

• Message number: 134

• Message text: Current balance does not allow withdrawals or debits

What causes this issue?

For closed prepaid accounts, changing the balance is only possible with
restrictions.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can reduce deficits only by transfers or refills. However, an
increase of the deficit is not allowed.
Change the amount so that this condition is met.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKPREP134 - Current balance does not allow withdrawals or debits ?

  The SAP error message FKKPREP134 indicates that the current balance of a customer account does not permit any withdrawals or debits. This typically occurs in the context of financial transactions within the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) modules.
  Cause:
  
  Insufficient Balance: The most common reason for this error is that the account balance is insufficient to cover the requested withdrawal or debit.
  Account Restrictions: There may be restrictions on the account that prevent withdrawals, such as legal holds, account status (e.g., blocked), or specific settings in the customer master data.
  Transaction Type: The type of transaction being attempted may not be allowed based on the account's configuration or the current balance.
  Currency Issues: If the transaction involves multiple currencies, there may be discrepancies in currency conversion that affect the available balance.
  
  Solution:
  
  Check Account Balance: Verify the current balance of the account in question. Ensure that it is sufficient to cover the withdrawal or debit amount.
  Review Account Status: Check if the account is blocked or has any restrictions that would prevent transactions. This can be done by reviewing the customer master data.
  Adjust Transaction Amount: If possible, reduce the amount of the withdrawal or debit to an amount that is within the available balance.
  Consult Configuration: Review the configuration settings in the SAP system related to the account type and transaction types to ensure they are set up correctly.
  Contact Support: If the issue persists, it may be necessary to contact your SAP support team or consult the SAP documentation for further troubleshooting.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FBL5N (Customer Line Item Display) or FD10N (Display Customer Balance) to check account details.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Authorization: Ensure that the user attempting the transaction has the necessary authorizations to perform withdrawals or debits on the account.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.