How To Fix FKKPREP102 - No prepaid accounts were found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKKPREP - Prepaid Functions

  • Message number: 102

  • Message text: No prepaid accounts were found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FKKPREP102 - No prepaid accounts were found ?

    The SAP error message FKKPREP102: No prepaid accounts were found typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that the system could not find any prepaid accounts associated with the transaction or process you are trying to execute.

    Causes:

    1. Missing Prepaid Accounts: The most common cause is that there are no prepaid accounts set up in the system for the customer or business partner involved in the transaction.
    2. Incorrect Configuration: The configuration settings for prepaid accounts may not be correctly set up in the system.
    3. Data Inconsistency: There may be inconsistencies in the master data related to the customer or business partner, leading to the inability to find the prepaid account.
    4. Transaction Type: The transaction you are trying to execute may not be compatible with prepaid accounts, or it may require specific conditions to be met.

    Solutions:

    1. Check Prepaid Account Configuration:

      • Navigate to the configuration settings for prepaid accounts in the SAP system.
      • Ensure that the necessary prepaid account types are defined and properly configured.
    2. Create Prepaid Accounts:

      • If no prepaid accounts exist for the customer, you may need to create one. This can typically be done through the customer master data transaction (e.g., transaction code FD01 for creating customer accounts).
      • Ensure that the account type is set to a prepaid account.
    3. Review Customer Master Data:

      • Check the customer or business partner master data to ensure that all necessary information is filled out correctly.
      • Verify that the customer is assigned to the correct company code and that the relevant account settings are in place.
    4. Check Transaction Settings:

      • Review the transaction you are trying to execute to ensure that it is set up to work with prepaid accounts.
      • Ensure that any prerequisites for the transaction are met.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on prepaid accounts and the error message in question.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FD01, FD02, FD03 for customer account management, and FQ1A for managing prepaid accounts.
    • SAP Notes: Check SAP Notes for any known issues or patches related to prepaid accounts and the specific error message.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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