How To Fix FKKPREP066 - Invalid data for the request for a change of prepaid balance

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKPREP - Prepaid Functions

• Message number: 066

• Message text: Invalid data for the request for a change of prepaid balance

What causes this issue?

You want to change the balance of prepaid account &V1&, however the
change you have requested is contradictory. One of the following
situations occurred:
Based on the amount or the number of units to be changed, a reduction
should take place; however, the indicator for this XRVRF is not
selected.
Based on the amount or the number of units to be changed, a refill
should take place; however, the indicator XRVRF is selected and c
lassifies the request as a reduction.
Both a prepaid credit and selected refillable units should be changed,
but refills and reductions were mixed together.

System Response

Error message that the requested change cannot be executed. If the
related document was already posted, an entry is made in error table
DFKKPREPERR. You can process the error using transaction FP40PE.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

INCLUDE FICA_NA_OSS OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKPREP066 - Invalid data for the request for a change of prepaid balance ?

  The SAP error message FKKPREP066 indicates that there is invalid data in the request for a change of prepaid balance. This error typically occurs in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when dealing with prepaid accounts.
  Causes:
  
  Invalid Account Data: The prepaid account may not be set up correctly, or the account number may be incorrect.
  Incorrect Amount: The amount specified for the change in prepaid balance may not be valid (e.g., negative amounts or amounts exceeding the allowed limit).
  Missing Required Fields: Certain mandatory fields may not be filled out in the request.
  Data Consistency Issues: There may be inconsistencies in the data related to the prepaid account, such as status or type.
  Authorization Issues: The user may not have the necessary permissions to perform the operation.
  
  Solutions:
  
  Check Account Data: Verify that the prepaid account number is correct and that the account is properly configured in the system.
  Validate Amount: Ensure that the amount being requested for the change is valid and adheres to any business rules or constraints.
  Complete Required Fields: Review the request to ensure that all mandatory fields are filled out correctly.
  Data Consistency Check: Look for any inconsistencies in the account data and resolve them. This may involve checking the account status or related transactions.
  Review Authorizations: Ensure that the user has the necessary permissions to make changes to the prepaid balance.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to prepaid accounts, such as FPAY for payment processing or FPL9 for account balance inquiries.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Review the SAP documentation for prepaid accounts and the specific module you are working with (e.g., FI-CA) for more detailed information on handling prepaid balances.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.