How To Fix FKKPREP057 - Do not enter a company code for credit refills

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKPREP - Prepaid Functions

• Message number: 057

• Message text: Do not enter a company code for credit refills

What causes this issue?

During the refill of credit, the system uses the standard company code
of the related contract account for the posting to the prepaid account.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Remove the entry in the <LS>Company Code</> field.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKPREP057 - Do not enter a company code for credit refills ?

  The SAP error message FKKPREP057 ("Do not enter a company code for credit refills") typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that the system is expecting a specific configuration or input that does not require a company code when processing credit refills.
  Cause:
  The error is usually triggered when a user attempts to enter a company code in a transaction or process that is not designed to accept it. In the context of credit refills, the system expects certain parameters to be set without the inclusion of a company code, as credit refills are often handled at a different level of processing.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Fields: Ensure that you are not entering a company code in the field where it is not required. Review the transaction or screen you are working on and remove any company code entries.
  
  
  Review Configuration: If you are responsible for system configuration, check the settings related to credit refills in the SAP system. Ensure that the configuration aligns with the expected input parameters.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction you are using. This can provide insights into the expected input and any prerequisites.
  
  
  User Training: If this error is occurring frequently among users, consider providing training or guidance on the correct procedures for processing credit refills.
  
  
  Contact Support: If the issue persists and you believe it may be a system error or bug, consider reaching out to your SAP support team or SAP's customer support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes related to credit refills in SAP FI-CA or Convergent Charging.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional context or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the FKKPREP057 error effectively.