How To Fix FKKPREP008 - Document &1 refers to prepaid account &2 that does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKPREP - Prepaid Functions

• Message number: 008

• Message text: Document &1 refers to prepaid account &2 that does not exist

What causes this issue?

Using document &V1&, you posted a refill or other change to the credit
amount for a prepaid account. However, the prepaid account referenced in
the document does not exist. Therefore it is not possible to determine
which actions are to be carried out on which prepaid account in the case
of a reversal.

System Response

The reversal cannot be posted.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Contact SAP with a customer message.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKPREP008 - Document &1 refers to prepaid account &2 that does not exist ?

  The SAP error message FKKPREP008 indicates that there is an issue with a prepaid account referenced in a document. Specifically, the message states that the document (identified by &1) refers to a prepaid account (identified by &2) that does not exist in the system.
  Cause:
  
  Missing Prepaid Account: The prepaid account referenced in the document may not have been created or may have been deleted.
  Incorrect Configuration: The configuration settings for the prepaid accounts may not be set up correctly in the system.
  Data Entry Error: There may be a typo or incorrect account number entered in the document.
  Master Data Issues: The master data for the prepaid account may not be properly maintained or may be inactive.
  
  Solution:
  
  
  Check Account Existence:
  
  Verify if the prepaid account (account number &2) exists in the system. You can do this by navigating to the relevant account management transaction (e.g., transaction code FS00 for G/L accounts).
  
  
  
  Create or Reactivate Account:
  
  If the account does not exist, create it using the appropriate transaction code (e.g., FS00 for G/L accounts).
  If the account exists but is inactive, reactivate it.
  
  
  
  Review Document:
  
  Check the document (identified by &1) for any errors in the account number. Ensure that the correct prepaid account is referenced.
  If necessary, correct the document to reference the correct account.
  
  
  
  Configuration Check:
  
  Review the configuration settings for prepaid accounts in the system. Ensure that all necessary settings are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing prepaid accounts and resolving related errors.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FS00 (G/L Account Master Data), FBL3N (G/L Account Line Items), and FB03 (Display Document) to investigate the issue further.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Authorization: Ensure that you have the necessary authorizations to view and modify account data in the system.
  
  By following these steps, you should be able to identify and resolve the issue related to the FKKPREP008 error message in SAP.