How To Fix FKKPREP004 - You cannot post refill of prepaid credit in dialog mode

FKKPREP004 - Overview

• Message type: E = Error

• Message class: FKKPREP - Prepaid Functions

• Message number: 004

• Message text: You cannot post refill of prepaid credit in dialog mode

What causes this issue?

You specified using the selection criteria, that a refill of a prepaid
account is to be posted. The functions <LS>Post Online</> and <LS>Post
with default</> are not allowed for this.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose the <LS>Post</> function.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKPREP004 - You cannot post refill of prepaid credit in dialog mode ?

  The SAP error message FKKPREP004 indicates that you cannot post a refill of prepaid credit in dialog mode. This error typically occurs in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when trying to process a prepaid credit refill transaction.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Dialog Mode Restrictions: The system may be configured to restrict certain operations, such as posting refills of prepaid credits, to background processing only. This is often done to ensure data integrity and to manage system load.
  Configuration Settings: There may be specific settings in the configuration that prevent dialog mode transactions for prepaid credit refills.
  User Authorizations: The user may not have the necessary authorizations to perform the refill operation in dialog mode.
  
  
  Solution:
  To resolve the error, you can consider the following solutions:
  
  
  Use Background Processing: If the system is configured to allow only background processing for this operation,