How To Fix FKKPICLARIF021 - This clarification case was not included in a mass process

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKPICLARIF - FKKPICLARIF

• Message number: 021

• Message text: This clarification case was not included in a mass process

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKPICLARIF021 - This clarification case was not included in a mass process ?

  The SAP error message FKKPICLARIF021 indicates that a clarification case was not included in a mass process. This typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules, where mass processing of clarification cases is performed.
  Cause:
  
  Clarification Case Status: The clarification case may not be in a status that allows it to be processed in a mass run. For example, it might be in a status that is not eligible for processing.
  Selection Criteria: The selection criteria used in the mass process may not include the specific clarification case, either due to filters or parameters set during the mass processing.
  Data Integrity Issues: There may be issues with the data associated with the clarification case, such as missing or incorrect information that prevents it from being processed.
  Configuration Issues: There could be configuration settings in the system that affect how clarification cases are handled in mass processes.
  
  Solution:
  
  Check Status: Verify the status of the clarification case. Ensure that it is in a status that allows it to be included in mass processing.
  Review Selection Criteria: Review the selection criteria used in the mass process. Make sure that the clarification case meets the criteria for inclusion.
  Data Validation: Check the data associated with the clarification case for any inconsistencies or missing information. Correct any issues found.
  Configuration Review: Consult with your SAP administrator or functional consultant to review the configuration settings related to mass processing of clarification cases. Ensure that they are set up correctly.
  Manual Processing: If the clarification case cannot be included in the mass process, consider processing it manually as a temporary workaround.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FQEVENT for managing clarification cases or FQZ1 for mass processing.
  SAP Notes: Check for any SAP Notes related to this error message or the specific functionality you are using. SAP Notes often provide fixes or workarounds for known issues.
  Documentation: Review the SAP documentation for the FI-CA module or the specific functionality you are using to understand the expected behavior and any prerequisites for mass processing.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.