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Message type: E = Error
Message class: FKKPICLARIF - FKKPICLARIF
Message number: 013
Message text: Error occurred; status for case (&1) cannot be changed to complete
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FKKPICLARIF013
- Error occurred; status for case (&1) cannot be changed to complete ?The SAP error message FKKPICLARIF013 indicates that there is an issue with changing the status of a case to "complete" in the Contract Accounts Receivable and Payable (FI-CA) module. This error typically arises when certain conditions or requirements are not met for the case in question.
Causes:
- Open Items: There may be open items associated with the case that need to be cleared before the status can be changed to complete.
- Incomplete Data: Required fields or data may be missing or incomplete, preventing the status change.
- Status Dependencies: The case may be in a status that does not allow it to be changed to complete due to business rules or configurations.
- Locked Records: The case or related records may be locked by another process or user, preventing the status change.
- Custom Logic: There may be custom validations or logic implemented in the system that restrict the status change based on specific criteria.
Solutions:
- Check Open Items: Review the case for any open items and resolve them. This may involve clearing payments or reconciling accounts.
- Complete Required Fields: Ensure that all mandatory fields and data are filled out correctly. Check for any missing information that may be required to complete the case.
- Review Status Dependencies: Verify the current status of the case and ensure that it is eligible to be changed to complete. Consult the business rules or configuration settings if necessary.
- Unlock Records: If the case or related records are locked, identify the user or process that has locked them and resolve the issue.
- Consult Custom Logic: If there are custom validations in place, review the logic to understand why the status change is being blocked. You may need to involve a developer or SAP consultant to assist with this.
Related Information:
FPL9
(Display Document) or FQEVENT
(Event Management) to investigate the case further.If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the FI-CA module for further assistance.
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