How To Fix FKKPICLARIF010 - All documents for clarification case (&1) were reset

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKPICLARIF - FKKPICLARIF

• Message number: 010

• Message text: All documents for clarification case (&1) were reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKPICLARIF010 - All documents for clarification case (&1) were reset ?

  The SAP error message FKKPICLARIF010 indicates that all documents for a clarification case have been reset. This typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and related financial transactions.
  Cause:
  The error message can be triggered by several factors, including:
  
  Manual Reset: A user may have manually reset the clarification case, which would clear all associated documents.
  System Process: A background job or process may have reset the clarification case due to specific business logic or conditions defined in the system.
  Data Integrity Issues: There may be inconsistencies or issues with the data related to the clarification case, leading to a reset.
  Configuration Issues: Incorrect configuration settings in the FI-CA module could lead to unexpected behavior, including resets of clarification cases.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  Check Clarification Case Status: Review the status of the clarification case in question. Ensure that it is in a state that allows for further processing.
  Review Logs: Check the application logs (transaction SLG1) for any related messages or errors that occurred around the time of the reset. This can provide insights into what triggered the reset.
  Recreate Documents: If the documents were reset unintentionally, you may need to recreate them or reprocess the clarification case as necessary.
  Consult Documentation: Review SAP documentation or notes related to the FI-CA module for any known issues or updates that might address this behavior.
  Configuration Review: If the issue persists, review the configuration settings in the FI-CA module to ensure they are set up correctly.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the situation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the FI-CA module, such as:
  
  FQEVENT: For managing clarification cases.
  FQZ1: For processing clarification cases.
  
  
  SAP Notes: Search for SAP Notes related to the error message or the FI-CA module for any patches or updates that may resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and address the cause of the error message FKKPICLARIF010 effectively.