How To Fix FKKORDER172 - Error occurred when approving request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKORDER - Messages for Request

• Message number: 172

• Message text: Error occurred when approving request &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE FICA_NA_OSS_1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKORDER172 - Error occurred when approving request &1 ?

  The SAP error message FKKORDER172 typically occurs in the context of the Contract Accounts Receivable and Payable (FI-CA) module when there is an issue with approving a request related to a specific order or transaction. The error message indicates that an error occurred during the approval process of a request, and it usually includes a reference to the specific request or order number (denoted by &1).
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to approve the request.
  Data Inconsistencies: There may be inconsistencies or missing data in the order or request that is being processed.
  System Configuration: There could be configuration issues in the FI-CA module that prevent the approval process from completing successfully.
  Business Rules: Certain business rules or validations may not be met, leading to the rejection of the approval request.
  Technical Errors: There may be underlying technical issues, such as database locks or system errors, that are preventing the approval.
  
  Solutions:
  
  Check Authorizations: Ensure that the user attempting to approve the request has the necessary authorizations. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review Data: Check the data associated with the order or request for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Consult Configuration: Review the configuration settings in the FI-CA module to ensure that they are set up correctly for the approval process.
  Business Rules Compliance: Verify that all business rules and validations are being met for the request. This may involve checking specific conditions that need to be satisfied for approval.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues that may be causing the error.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FKKORD (for managing orders) or FBL5N (for displaying customer line items) to gather more information about the order or request in question.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Logs and Traces: Review system logs and traces (using transaction codes like SLG1 for application logs) to gather more details about the error and its context.
  
  If the problem continues after following these steps, it may be beneficial to escalate the issue to SAP support for further assistance.