How To Fix FKKOI005 - Outbound interface started in error mode

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKOI - Outbound Interface: Messages

• Message number: 005

• Message text: Outbound interface started in error mode

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKOI005 - Outbound interface started in error mode ?

  The SAP error message FKKOI005 indicates that an outbound interface has started in error mode. This typically occurs in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI), where data is being sent to an external system or interface, and an issue has arisen that prevents the process from completing successfully.
  Causes:
  
  Configuration Issues: Incorrect configuration of the outbound interface settings can lead to errors.
  Data Issues: The data being processed may contain inconsistencies or invalid entries that the interface cannot handle.
  System Errors: There may be underlying system issues, such as connectivity problems with the external system or service.
  Authorization Problems: The user or process may lack the necessary permissions to execute the outbound interface.
  Technical Errors: Bugs or issues in the SAP system or the interface itself can also lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the outbound interface to ensure they are correct. This includes checking the communication parameters and mapping settings.
  Validate Data: Inspect the data being sent through the interface for any inconsistencies or errors. Ensure that all required fields are populated and that the data types are correct.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insight into what went wrong.
  Test Connectivity: Ensure that the connection to the external system is functioning correctly. This may involve testing network connectivity or checking the status of the external service.
  Check Authorizations: Verify that the user or process executing the outbound interface has the necessary authorizations to perform the action.
  Consult SAP Notes: Look for relevant SAP Notes that may address known issues or bugs related to the outbound interface.
  Restart the Interface: If the issue has been resolved, you may need to restart the outbound interface to clear the error state.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SOST (for monitoring SAPconnect) or SLG1 (for application logs) to gather more information about the error.
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring and troubleshooting outbound interfaces.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed logs and error messages for further analysis.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.