How To Fix FKKINV_TEST123 - Clarification case &1 closed automatically (completed)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKKINV_TEST -

  • Message number: 123

  • Message text: Clarification case &1 closed automatically (completed)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FKKINV_TEST123 - Clarification case &1 closed automatically (completed) ?

    The SAP error message "FKKINV_TEST123 Clarification case &1 closed automatically (completed)" typically relates to the contract accounts receivable and payable (FI-CA) module in SAP. This message indicates that a clarification case has been automatically closed, which can happen for various reasons.

    Cause:

    1. Automatic Closure: The clarification case may have been closed automatically by the system due to the resolution of the underlying issue that prompted the clarification case.
    2. Business Process Completion: The related business process (e.g., invoice processing, payment processing) may have been completed, leading to the automatic closure of the clarification case.
    3. Configuration Settings: There may be specific configuration settings in the system that dictate when and how clarification cases are closed.

    Solution:

    1. Review the Clarification Case: Check the details of the clarification case to understand why it was closed. Look for any notes or comments that may provide insight into the resolution.
    2. Check Related Documents: Investigate any related documents (invoices, payments, etc.) to ensure that they have been processed correctly and that there are no outstanding issues.
    3. Configuration Review: If the automatic closure is unexpected, review the configuration settings in the FI-CA module to ensure they align with your business processes. This may involve consulting with your SAP administrator or functional consultant.
    4. Manual Intervention: If necessary, you may need to manually reopen the clarification case or create a new one if the issue persists or if further clarification is needed.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in the FI-CA module, such as:
      • FQEVENT: For managing clarification cases.
      • FQZ1: For displaying clarification cases.
    • Documentation: Refer to SAP documentation or help files for more detailed information on clarification cases and their management.
    • Support: If the issue continues or if you need further assistance, consider reaching out to SAP support or your internal SAP support team for help.

    By following these steps, you should be able to address the error message and understand the context of the automatic closure of the clarification case.

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