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Message type: E = Error
Message class: FKKINV_TEST -
Message number: 123
Message text: Clarification case &1 closed automatically (completed)
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FKKINV_TEST123
- Clarification case &1 closed automatically (completed) ?The SAP error message "FKKINV_TEST123 Clarification case &1 closed automatically (completed)" typically relates to the contract accounts receivable and payable (FI-CA) module in SAP. This message indicates that a clarification case has been automatically closed, which can happen for various reasons.
Cause:
- Automatic Closure: The clarification case may have been closed automatically by the system due to the resolution of the underlying issue that prompted the clarification case.
- Business Process Completion: The related business process (e.g., invoice processing, payment processing) may have been completed, leading to the automatic closure of the clarification case.
- Configuration Settings: There may be specific configuration settings in the system that dictate when and how clarification cases are closed.
Solution:
- Review the Clarification Case: Check the details of the clarification case to understand why it was closed. Look for any notes or comments that may provide insight into the resolution.
- Check Related Documents: Investigate any related documents (invoices, payments, etc.) to ensure that they have been processed correctly and that there are no outstanding issues.
- Configuration Review: If the automatic closure is unexpected, review the configuration settings in the FI-CA module to ensure they align with your business processes. This may involve consulting with your SAP administrator or functional consultant.
- Manual Intervention: If necessary, you may need to manually reopen the clarification case or create a new one if the issue persists or if further clarification is needed.
Related Information:
By following these steps, you should be able to address the error message and understand the context of the automatic closure of the clarification case.
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