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Message type: E = Error
Message class: FKKINV_TEST -
Message number: 064
Message text: Rating of consumption items was unsuccessful
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FKKINV_TEST064
- Rating of consumption items was unsuccessful ?The SAP error message FKKINV_TEST064 indicates that there was an issue with the rating of consumption items during the invoicing process in the SAP Convergent Invoicing (CI) module. This error typically arises when the system is unable to determine the correct pricing or rating for the items being processed.
Causes:
- Missing or Incorrect Master Data: The master data for the consumption items may be incomplete or incorrectly configured. This includes pricing conditions, service master records, or other related data.
- Rating Configuration Issues: There may be issues with the rating configuration in the system, such as missing rating rules or incorrect settings in the rating engine.
- Inconsistent Data: The data being processed may be inconsistent or not meet the required criteria for successful rating.
- Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
Solutions:
- Check Master Data: Verify that all relevant master data for the consumption items is complete and correctly configured. This includes checking pricing conditions, service master records, and any other related data.
- Review Rating Configuration: Ensure that the rating configuration is set up correctly. This includes checking the rating rules and ensuring that they are properly defined and activated.
- Analyze the Data: Look into the specific consumption items that are causing the error. Check for any inconsistencies or missing information that could be affecting the rating process.
- Debugging: If you have access to the development environment, you can debug the rating process to identify the exact point of failure. This may require technical expertise.
- Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on configuration and troubleshooting.
- Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
Related Information:
FKKINV
for invoicing and FKKOP
for processing consumption items.By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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