How To Fix FKKINV737 - Printing lock was removed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 737

• Message text: Printing lock was removed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV737 - Printing lock was removed ?

  The SAP error message FKKINV737 indicates that a printing lock was removed for an invoice or document in the SAP system. This typically occurs in the context of the SAP Convergent Invoicing (CI) or Contract Accounts Receivable and Payable (FI-CA) modules, where documents are generated for billing and invoicing.
  Cause:
  The error message can be triggered by several factors, including:
  
  Concurrent Processing: If multiple users or processes are trying to print the same document simultaneously, the system may remove the printing lock to prevent conflicts.
  Manual Intervention: A user may have manually removed the printing lock, either intentionally or accidentally.
  System Configuration: There may be configuration settings in the SAP system that affect how printing locks are managed.
  Document Status: The status of the document may have changed, leading to the removal of the printing lock.
  
  Solution:
  To resolve the issue, consider the following steps:
  
  Check Document Status: Verify the status of the document in question. Ensure that it is in a state that allows printing.
  Review User Activity: Check if other users are trying to print the same document. If so, coordinate with them to avoid concurrent printing attempts.
  Reapply Printing Lock: If the printing lock was removed unintentionally, you may need to reapply it. This can often be done through the transaction code related to the document or invoice.
  Consult Logs: Review system logs or application logs for any additional error messages or warnings that may provide more context about why the lock was removed.
  System Configuration: If the issue persists, consult with your SAP Basis or technical team to review the configuration settings related to printing locks and document processing.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), or FBL5N (Customer Line Item Display) to check the status of invoices.
  Documentation: Review SAP documentation related to Convergent Invoicing and FI-CA for best practices on handling printing and document management.
  User Roles: Ensure that users have the appropriate roles and authorizations to manage printing locks and document processing.
  
  If the problem continues after following these steps, it may be beneficial to escalate the issue to your SAP support team or consult with SAP directly for further assistance.