How To Fix FKKINV720 - &2 reversal requests were created for reversal of &1 invoicing documents

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 720

• Message text: &2 reversal requests were created for reversal of &1 invoicing documents

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV720 - &2 reversal requests were created for reversal of &1 invoicing documents ?

  The SAP error message FKKINV720 indicates that there are reversal requests created for the reversal of invoicing documents. This message typically arises in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and invoicing.
  Cause:
  The error message FKKINV720 can occur due to several reasons, including:
  
  
  Multiple Reversal Requests: The system has detected that multiple reversal requests have been created for the same invoicing document. This can happen if a user attempts to reverse an invoice multiple times without completing the previous reversal.
  
  
  Inconsistent Data: There may be inconsistencies in the data related to the invoicing documents, such as missing or incorrect entries in the database.
  
  
  System Configuration Issues: There may be configuration settings in the FI-CA module that are not set up correctly, leading to issues with processing reversal requests.
  
  
  User Authorization: The user may not have the necessary authorizations to perform the reversal, leading to the creation of multiple requests.
  
  
  Solution:
  To resolve the FKKINV720 error, you can take the following steps:
  
  
  Check Existing Reversal Requests: Review the existing reversal requests for the invoicing documents in question. Ensure that there are no pending or incomplete reversal requests.
  
  
  Complete or Cancel Previous Reversals: If there are existing reversal requests, complete or cancel them before attempting to create a new reversal request.
  
  
  Review Data Consistency: Check the data related to the invoicing documents for any inconsistencies. This may involve reviewing the document flow and ensuring that all related entries are correct.
  
  
  User Authorization: Ensure that the user attempting to perform the reversal has the necessary authorizations. If not, contact your system administrator to grant the required permissions.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  System Configuration: If the issue persists, review the configuration settings in the FI-CA module to ensure they are set up correctly. This may require assistance from a functional consultant with expertise in FI-CA.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPL9 (Display Document) and FPL1 (Create Reversal) to manage invoicing documents and reversals.
  SAP Documentation: Refer to the official SAP documentation for detailed information on handling invoicing and reversal processes in the FI-CA module.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the FKKINV720 error and implement a suitable solution.