How To Fix FKKINV397 - Reversal reason &1 for reversal of billing documents is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 397

• Message text: Reversal reason &1 for reversal of billing documents is unknown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV397 - Reversal reason &1 for reversal of billing documents is unknown ?

  The SAP error message FKKINV397 indicates that there is an issue with the reversal reason specified for the reversal of billing documents. The message states that the reversal reason is unknown, which means that the system does not recognize the reversal reason you are trying to use.
  Cause:
  
  Invalid Reversal Reason: The reversal reason you are trying to use may not be defined in the system or may not be valid for the type of billing document you are attempting to reverse.
  Configuration Issues: There may be configuration settings in the SAP system that do not allow the specified reversal reason for the billing document type.
  Authorization Issues: The user may not have the necessary authorizations to use the specified reversal reason.
  
  Solution:
  
  
  Check Reversal Reason: Verify that the reversal reason you are using is valid and correctly defined in the system. You can do this by checking the configuration settings in the SAP system.
  
  Navigate to the configuration settings for billing document reversals (Transaction code: SPRO).
  Look for the section related to billing and check the defined reversal reasons.
  
  
  
  Use a Valid Reversal Reason: If the reversal reason is indeed invalid, select a different, valid reversal reason that is appropriate for the billing document you are trying to reverse.
  
  
  Review User Authorizations: Ensure that the user attempting the reversal has the necessary authorizations to perform the action with the specified reversal reason.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more information on the specific billing document type and its associated reversal reasons.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or SAP directly for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FB08: Reverse Document
  FBL1N: Vendor Line Item Display
  FBL3N: G/L Account Line Item Display
  
  
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Manuals: Review user manuals or training materials related to billing document processing in SAP.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully reverse the billing document.