How To Fix FKKINV351 - Clarification case being created for source document &1 &2

FKKINV351 - Overview

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 351

• Message text: Clarification case being created for source document &1 &2

Self-Explanatory Message

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FKKINV351 - Details

• The SAP error message FKKINV351 indicates that a clarification case is being created for a source document, which typically relates to issues in the invoicing or billing process within the SAP Convergent Invoicing (CI) module. This message usually arises when there are discrepancies or issues that need to be resolved before the invoicing process can continue.
  
  Cause:
  
  Discrepancies in Data: There may be inconsistencies or missing information in the source document (e.g., billing document, contract, etc.) that require clarification.
  Validation Errors: The system may have encountered validation errors during the processing of the document, prompting the creation of a clarification case.
  Business Rules: Certain business rules or configurations may trigger the need for clarification when specific conditions are met (e.g., pricing discrepancies, missing master data).
  Incomplete Processing: The source document may not have been fully processed or may be in a state that requires further review.
  
  
  Solution:
  
  Review the Source Document: Check the source document (identified by