How To Fix FKKINV320 - Card payment not possible, since invoicing function is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 320

• Message text: Card payment not possible, since invoicing function is not active

What causes this issue?

A card payment is supposed to be processed in invoicing process &V1&.
However, the invoicing function required for this is not active.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV320 - Card payment not possible, since invoicing function is not active ?

  The SAP error message FKKINV320 indicates that a card payment cannot be processed because the invoicing function is not active in the system. This error typically arises in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when attempting to process a payment via credit card.
  Cause:
  The primary cause of this error is that the invoicing function, which is necessary for processing card payments, is not enabled or configured correctly in the system. This can happen due to several reasons, including:
  
  Invoicing Function Not Activated: The invoicing function may not be activated in the configuration settings.
  Incorrect Configuration: There may be issues with the configuration of the payment methods or the invoicing process.
  Missing Authorizations: The user may not have the necessary authorizations to perform invoicing functions.
  
  Solution:
  To resolve the error FKKINV320, you can take the following steps:
  
  
  Activate Invoicing Function:
  
  Go to the configuration settings in SAP and ensure that the invoicing function is activated for the relevant business area.
  This can typically be done in the SPRO transaction under the path: 
  Financial Accounting (New) -> Contract Accounts Receivable and Payable -> Basic Functions -> Invoicing -> Activate Invoicing
  
  
  
  
  Check Payment Method Configuration:
  
  Verify that the payment method for card payments is correctly configured. Ensure that it is linked to the invoicing function.
  You can check this in the configuration settings under:
  Financial Accounting (New) -> Contract Accounts Receivable and Payable -> Basic Functions -> Payment Transactions -> Define Payment Methods
  
  
  
  
  Review User Authorizations:
  
  Ensure that the user attempting to process the payment has the necessary authorizations to perform invoicing functions. This may involve checking user roles and profiles in the SAP system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help notes related to the invoicing function and payment processing for any additional configuration steps that may be required.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the card payment can now be processed without errors.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, FBL1N for vendor line items, and FBL5N for customer line items, which may help in troubleshooting.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error and enable card payment processing in your SAP system.