How To Fix FKKINFCO077 - Event 3704 does not return any file data

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINFCO - Information Container

• Message number: 077

• Message text: Event 3704 does not return any file data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINFCO077 - Event 3704 does not return any file data ?

  The SAP error message FKKINFCO077 with the description "Event 3704 does not return any file data" typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that a specific event (in this case, event 3704) is expected to return file data, but it is not doing so.
  Causes:
  
  Configuration Issues: The event may not be properly configured in the system, leading to a failure in returning the expected file data.
  Data Availability: There may be no data available for the event being processed, which could be due to incorrect parameters or filters applied.
  System Errors: There could be underlying system issues, such as connectivity problems or issues with the database that prevent data retrieval.
  Event Logic: The logic defined for the event may not be correctly implemented, leading to no data being returned.
  
  Solutions:
  
  Check Event Configuration: Review the configuration settings for event 3704 in the SAP system. Ensure that all necessary parameters and settings are correctly defined.
  Data Verification: Verify that there is data available for the event. Check the relevant tables or data sources to ensure that the expected data exists.
  Review Logs: Check the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Test Event Execution: Manually trigger the event to see if it returns data. This can help identify if the issue is with the event itself or with the data being processed.
  Consult Documentation: Refer to SAP documentation or notes related to the specific event and error message for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Community Forums: Look for discussions in SAP community forums or other user groups where similar issues may have been addressed.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known bugs or issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message FKKINFCO077 in your SAP environment.