How To Fix FKKINFCO015 - Information category &1 is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINFCO - Information Container

• Message number: 015

• Message text: Information category &1 is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINFCO015 - Information category &1 is not active ?

  The SAP error message FKKINFCO015 indicates that the information category specified in the transaction or process is not active. This error typically occurs in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when trying to access or process information related to a specific information category that has not been configured or activated in the system.
  Cause:
  
  Inactive Information Category: The specified information category (denoted as &1 in the error message) is not activated in the system.
  Configuration Issues: The information category may not have been set up correctly in the configuration settings.
  Missing Authorizations: The user may not have the necessary authorizations to access the information category.
  
  Solution:
  
  
  Activate the Information Category:
  
  Go to the configuration settings in SAP.
  Navigate to the relevant area for managing information categories (this may vary based on your specific SAP module).
  Check if the information category is listed and ensure it is activated.
  
  
  
  Check Configuration:
  
  Ensure that all necessary settings related to the information category are correctly configured.
  If you are unsure about the configuration, consult with your SAP Basis or FI-CA consultant.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access the information category.
  If needed, work with your security team to adjust the user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the information category in question.
  You may also check SAP Notes for any known issues or patches related to this error.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction or process again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version and configuration, you may need to use specific transaction codes to access configuration settings (e.g., SPRO for configuration).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions related to this error.
  Community Forums: Consider checking SAP Community forums or other user groups for discussions related to this error message, as other users may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support or a qualified SAP consultant for further assistance.