How To Fix FKKEXC617 - Payment &3 of cash desk &1/&2 was posted under payment order &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 617

• Message text: Payment &3 of cash desk &1/&2 was posted under payment order &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC617 - Payment &3 of cash desk &1/&2 was posted under payment order &4 ?

  The SAP error message FKKEXC617 indicates that a payment has been posted under a specific payment order, but there is an issue with the cash desk or the payment process. This error typically arises in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and payments.
  Cause:
  The error message FKKEXC617 can occur due to several reasons:
  
  Duplicate Payment Posting: The payment you are trying to process has already been posted under the specified payment order.
  Incorrect Cash Desk Configuration: There may be an issue with the configuration of the cash desk or the payment order.
  Data Inconsistency: There could be inconsistencies in the data related to the payment order or cash desk.
  Authorization Issues: The user may not have the necessary authorizations to perform the payment posting.
  
  Solution:
  To resolve the FKKEXC617 error, you can take the following steps:
  
  
  Check Payment Order: Verify if the payment order &4 has already been used for the payment &3. If it has, you may need to reverse the previous posting or use a different payment order.
  
  
  Review Cash Desk Configuration: Ensure that the cash desk &1/&2 is correctly configured in the system. Check for any inconsistencies in the settings.
  
  
  Data Consistency Check: Run consistency checks in the FI-CA module to identify any data inconsistencies that may be causing the issue.
  
  
  User Authorizations: Ensure that the user attempting to post the payment has the necessary authorizations to perform the action.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the FKKEXC617 error for any specific guidance or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the FI-CA module, such as FPL9 (Display Payment) or FPL1 (Create Payment).
  SAP Notes: Check for any SAP Notes that may provide additional insights or solutions related to this error message.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.