How To Fix FKKEXC501 - Document number &1; business partner &2; open amount &3 &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKKEXC - Message Class for External Payments

  • Message number: 501

  • Message text: Document number &1; business partner &2; open amount &3 &4

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FKKEXC501 - Document number &1; business partner &2; open amount &3 &4 ?

    The SAP error message FKKEXC501 typically relates to issues in the contract accounts receivable and payable (FI-CA) module. This error indicates that there is a problem with a specific document number, business partner, and open amount in the system. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Open Amount Issues: The error often arises when there is a discrepancy in the open amount for a document. This could be due to incorrect postings, missing payments, or adjustments that have not been properly reflected in the system.
    2. Document Status: The document may be in a status that does not allow further processing, such as being locked or already cleared.
    3. Business Partner Issues: There may be inconsistencies or issues with the business partner data, such as missing or incorrect information.
    4. Configuration Issues: There could be configuration problems in the FI-CA module that prevent the system from processing the document correctly.

    Solution:

    1. Check Document Status: Verify the status of the document in question. Ensure that it is not locked or cleared. You can do this by checking the document in the relevant transaction (e.g., FBL5N for customer line items).
    2. Review Open Amount: Compare the open amount in the error message with the actual amounts in the system. Look for any discrepancies that may need to be resolved.
    3. Business Partner Data: Ensure that the business partner information is complete and accurate. Check for any missing data or inconsistencies that could be causing the error.
    4. Repost or Adjust: If there are incorrect postings, consider reversing or adjusting the entries to correct the open amount.
    5. Consult Configuration: If the issue persists, consult with your SAP FI-CA configuration team to ensure that all settings are correct and that there are no underlying configuration issues.
    6. Use Transaction Codes: Utilize relevant transaction codes such as FKKOPV (for processing open items) or FKKMA (for managing business partners) to investigate further.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Documentation: Review the SAP documentation for the FI-CA module to understand the processes and configurations that might affect document processing.
    • Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP support team for assistance.

    By following these steps, you should be able to identify the root cause of the FKKEXC501 error and implement a solution to resolve it.

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