How To Fix FKKEXC269 - Payment &3 to cash desk &1/&2 posted manually with document no. &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 269

• Message text: Payment &3 to cash desk &1/&2 posted manually with document no. &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC269 - Payment &3 to cash desk &1/&2 posted manually with document no. &4 ?

  The SAP error message FKKEXC269 typically relates to issues with manual postings in the context of cash desk operations within the SAP system, particularly in the area of contract accounts receivable and payable (FI-CA). This error indicates that a payment has been posted manually to a cash desk, which may not align with the expected processing rules or configurations in the system.
  Cause:
  
  Manual Posting: The error arises when a payment is manually posted to a cash desk, which may not be allowed due to system settings or business rules.
  Configuration Issues: There may be configuration settings in the cash desk or payment processing that restrict manual postings.
  Document Type Restrictions: The document type used for the manual posting may not be compatible with the cash desk operations.
  Inconsistent Data: There may be inconsistencies in the data related to the cash desk or the payment that triggered the error.
  
  Solution:
  
  Review Manual Posting: Check the manual posting that triggered the error. Ensure that it complies with the business rules and configurations set in the SAP system.
  Configuration Check: Review the configuration settings for the cash desk and payment processing in the SAP system. Ensure that manual postings are allowed if that is the intended process.
  Document Type Verification: Verify that the document type used for the manual posting is appropriate for the cash desk operations.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling payments in cash desks.
  Error Handling: If the manual posting is necessary, consider using alternative methods for processing the payment that align with the system's requirements.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKK1 (Create Contract Account), FKK2 (Change Contract Account), and FKK3 (Display Contract Account) for managing contract accounts.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  User Authorization: Ensure that the user performing the manual posting has the necessary authorizations to execute such transactions.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.