How To Fix FKKEXC263 - No document number or payment lot ID exists for payment &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 263

• Message text: No document number or payment lot ID exists for payment &1

What causes this issue?

There is neither a payment document number nor payment lot ID for the
payment with ID &V1& for branch &V2& and cash desk &V3&.

System Response

The payment with ID &V1& cannot be reversed in retry mode.

How to fix this error?

INCLUDE FICA_NA_INFOADMIN OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE FICA_NA_OSS OBJECT DOKU ID TX LANGUAGE DE

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC263 - No document number or payment lot ID exists for payment &1 ?

  The SAP error message FKKEXC263 indicates that there is no document number or payment lot ID associated with the payment you are trying to process. This error typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module when dealing with payments or clearing transactions.
  Cause:
  
  Missing Document Number: The payment document number you are trying to reference does not exist in the system.
  Incorrect Payment Lot ID: The payment lot ID you are using may not be valid or may not correspond to any existing payment lot in the system.
  Data Entry Error: There may have been a typographical error when entering the payment document number or payment lot ID.
  Document Deletion: The document may have been deleted or archived, making it unavailable for processing.
  Authorization Issues: The user may not have the necessary permissions to access the document or payment lot.
  
  Solution:
  
  Verify Document Number: Check the payment document number you are using to ensure it is correct and exists in the system. You can do this by searching for the document in the relevant transaction (e.g., FBL5N for customer line items).
  Check Payment Lot ID: Ensure that the payment lot ID is valid and corresponds to an existing payment lot. You can check this in the payment lot management transactions.
  Review Data Entry: Double-check for any typographical errors in the document number or payment lot ID.
  Consult with IT or SAP Support: If the document should exist but cannot be found, consult with your IT department or SAP support to investigate if the document has been deleted or archived.
  Check User Authorizations: Ensure that you have the necessary permissions to access the document or payment lot. If not, contact your system administrator to grant the required access.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FBL5N: Customer Line Item Display
  FBL1N: Vendor Line Item Display
  FZ03: Display Payment Lot
  
  
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches.
  Documentation: Review SAP documentation for the FI-CA module to understand the payment processing workflow and requirements.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.