How To Fix FKKEXC172 - Cannot select process option "cash balance" and "reverse" simultaneously

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 172

• Message text: Cannot select process option "cash balance" and "reverse" simultaneously

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC172 - Cannot select process option "cash balance" and "reverse" simultaneously ?

  The SAP error message FKKEXC172 indicates that there is a conflict in the selection of process options in the SAP system, specifically when trying to select both "cash balance" and "reverse" options at the same time. This error typically occurs in the context of financial transactions or processing in the SAP Contract Accounts Receivable and Payable (FI-CA) module.
  Cause:
  The error arises because the system does not allow the simultaneous selection of these two options due to their conflicting nature. The "cash balance" option is used to display or process cash balance information, while the "reverse" option is intended for reversing transactions. Since these two actions cannot logically occur at the same time, the system prevents this selection to maintain data integrity.
  Solution:
  To resolve this error, you should:
  
  
  Review Your Selections: Check the options you have selected in the transaction screen. Ensure that you are not trying to select both "cash balance" and "reverse" at the same time.
  
  
  Deselect One Option: If you need to view the cash balance, deselect the "reverse" option. Conversely, if you are looking to reverse a transaction, ensure that the "cash balance" option is not selected.
  
  
  Process Separately: If you need to perform both actions, consider processing them in separate transactions. First, handle the cash balance inquiry or processing, and then proceed with the reversal in a different session.
  
  
  Consult Documentation: If you are unsure about the implications of these options, refer to the SAP documentation or help resources related to the FI-CA module for further clarification on the functionalities of these options.
  
  
  Seek Support: If the issue persists or if you believe there is a system configuration issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes in the FI-CA module that may be related to cash balance processing and transaction reversal.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Training: Ensure that users are trained on the proper use of the options available in the system to avoid similar errors in the future.
  
  By following these steps, you should be able to resolve the error and continue with your financial processing tasks in SAP.