How To Fix FKKEXC162 - Invoice: &1, payment form number: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 162

• Message text: Invoice: &1, payment form number: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC162 - Invoice: &1, payment form number: &2 ?

  The SAP error message FKKEXC162 typically relates to issues with invoicing in the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) module. This error indicates that there is a problem with the payment form associated with a specific invoice.
  Cause:
  The error message FKKEXC162 can occur due to several reasons, including:
  
  Invalid Payment Form: The payment form number specified in the invoice may not be valid or may not exist in the system.
  Configuration Issues: There may be configuration issues in the payment form settings or in the invoicing process.
  Data Inconsistencies: There could be inconsistencies in the data related to the invoice or payment form, such as missing or incorrect entries.
  Authorization Issues: The user may not have the necessary authorizations to process the invoice with the specified payment form.
  
  Solution:
  To resolve the FKKEXC162 error, you can take the following steps:
  
  
  Check Payment Form: Verify that the payment form number specified in the invoice is correct and exists in the system. You can do this by checking the configuration settings for payment forms in the SAP system.
  
  
  Review Configuration: Ensure that the payment form is properly configured in the system. This includes checking the settings in the relevant customizing transactions (e.g., transaction code OBA7 for payment forms).
  
  
  Data Validation: Validate the data associated with the invoice and payment form. Look for any inconsistencies or missing information that could be causing the error.
  
  
  User Authorizations: Check if the user processing the invoice has the necessary authorizations to use the specified payment form. If not, you may need to adjust the user's roles and permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the error and its resolution.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display), F-28 (Post Incoming Payments), and OBA7 (Payment Forms) for troubleshooting.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue causing the FKKEXC162 error in your SAP system.