How To Fix FKKEXC104 - Unable to convert amount &1 &2 of open item &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 104

• Message text: Unable to convert amount &1 &2 of open item &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC104 - Unable to convert amount &1 &2 of open item &3 ?

  The SAP error message FKKEXC104 indicates that there is an issue with converting an amount related to an open item in the contract accounts receivable and payable (FI-CA) module. This error typically arises when there is a mismatch in currency conversion or when the system is unable to process the amount due to configuration or data issues.
  Causes:
  
  Currency Conversion Issues: The error may occur if the system cannot find a valid exchange rate for the currencies involved in the transaction.
  Missing or Incorrect Configuration: There may be missing configuration settings in the currency settings or in the FI-CA module.
  Open Item Status: The open item may be in a status that does not allow for conversion or processing.
  Data Inconsistencies: There may be inconsistencies in the data related to the open item, such as incorrect amounts or currency codes.
  
  Solutions:
  
  Check Exchange Rates: Ensure that the exchange rates for the currencies involved are maintained in the system. You can do this by navigating to the transaction code OB08 to maintain exchange rates.
  Review Open Item: Check the details of the open item (using transaction code FBL5N or FBL1N) to ensure that the amounts and currencies are correct and that the item is in a processable state.
  Configuration Review: Verify the configuration settings in the FI-CA module related to currency handling. Ensure that all necessary settings are correctly configured.
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the data that may be causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be applicable.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OB08 (Maintain Exchange Rates), FBL5N (Customer Line Item Display), and FBL1N (Vendor Line Item Display).
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for the error message number in the SAP Support Portal.
  User Authorization: Ensure that the user has the necessary authorizations to perform the required actions related to the open item.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in FI-CA for further assistance.