How To Fix FKKEXC078 - Ext. payment with ID &1 was partially clarified; reversal not possible

FKKEXC078 - Overview

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 078

• Message text: Ext. payment with ID &1 was partially clarified; reversal not possible

What causes this issue?

The external payment with ID &V1& was partially clarified. A reversal is
not possible.

System Response

The external payment with ID &V1& was assigned using clarification
processing. Therefore automatic reversal is not possible.

How to fix this error?

Reverse the clarification documents manually. On the SAP Easy Access
screen, choose <LS>Document -> Reverse.</>
Reverse the following clarification documents or partial clarification
documents:
Partial clarification/clarification document &V2&
Partial clarification/clarification document &V3&
Partial clarification/clarification document &V4&

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

After reversing the partial clarification or clarification documents,
you have to reverse the external payment with ID &V1& again, in other
words, follow the retry procedure.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC078 - Ext. payment with ID &1 was partially clarified; reversal not possible ?

  The SAP error message FKKEXC078 indicates that an external payment with a specific ID has been partially clarified, and therefore, a reversal of that payment is not possible. This error typically arises in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules, where external payments are processed.
  
  Cause:
  
  Partial Clarification: The payment in question has been partially clarified, meaning that some of the transactions related to this payment have already been processed or allocated to specific invoices or accounts.
  Reversal Restrictions: Once a payment has been partially clarified, the system restricts the reversal of that payment to maintain data integrity and avoid inconsistencies in financial reporting.
  
  Configuration Issues: There may be specific configurations in the system that prevent the reversal of payments under certain conditions.
  
  
  Solution:
  
  Check Payment Status: Review the status of the payment with ID &1 to understand which parts have been clarified. You can do this