How To Fix FKKEXC078 - Ext. payment with ID &1 was partially clarified; reversal not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 078

• Message text: Ext. payment with ID &1 was partially clarified; reversal not possible

What causes this issue?

The external payment with ID &V1& was partially clarified. A reversal is
not possible.

System Response

The external payment with ID &V1& was assigned using clarification
processing. Therefore automatic reversal is not possible.

How to fix this error?

Reverse the clarification documents manually. On the SAP Easy Access
screen, choose <LS>Document -> Reverse.</>
Reverse the following clarification documents or partial clarification
documents:
Partial clarification/clarification document &V2&
Partial clarification/clarification document &V3&
Partial clarification/clarification document &V4&

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

After reversing the partial clarification or clarification documents,
you have to reverse the external payment with ID &V1& again, in other
words, follow the retry procedure.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC078 - Ext. payment with ID &1 was partially clarified; reversal not possible ?

  The SAP error message FKKEXC078 indicates that an external payment with a specific ID has been partially clarified, and therefore, a reversal of that payment is not possible. This error typically arises in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules, where external payments are processed.
  Cause:
  
  Partial Clarification: The payment in question has been partially clarified, meaning that some of the transactions related to this payment have already been processed or allocated to specific invoices or accounts.
  Reversal Restrictions: Once a payment has been partially clarified, the system restricts the reversal of that payment to maintain data integrity and avoid inconsistencies in financial reporting.
  Configuration Issues: There may be specific configurations in the system that prevent the reversal of payments under certain conditions.
  
  Solution:
  
  Check Payment Status: Review the status of the payment with ID &1 to understand which parts have been clarified. You can do this by navigating to the relevant transaction in SAP and checking the payment details.
  Manual Adjustment: If a reversal is not possible, consider manually adjusting the accounts or transactions that were affected by the payment. This may involve creating new entries to correct the financial records.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on handling partial clarifications and payment reversals.
  Contact Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who can provide insights based on your specific configuration and business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display) or FBL1N (Vendor Line Item Display) to analyze the payment and its impact.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or solutions.
  User Roles and Permissions: Ensure that the user attempting the reversal has the necessary permissions to perform such actions in the system.
  
  By following these steps, you should be able to address the error message FKKEXC078 and take appropriate actions regarding the external payment in question.