How To Fix FKKEXC065 - Payment document &1 cannot be reversed

FKKEXC065 - Overview

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 065

• Message text: Payment document &1 cannot be reversed

What causes this issue?

Payment document &V1& cannot be reversed because grouping key &V2& is
already closed and an agent posting &V3& was created for the agent &V4&.

System Response

The system refuses the reversal.

How to fix this error?

Post a clearing reset retaining the distribution to the related contract
account for payment document &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

FKKEXC065 - Details

• The SAP error message FKKEXC065, which states "Payment document &1 cannot be reversed," typically occurs in the context of the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that there is an issue preventing the reversal of a specific payment document.
  Causes:
  
  Document Status: The payment document may be in a status that does not allow for reversal. For example, if the document has already been cleared or if it is part of a closed period.
  Posting Period: The posting period for the payment document may be closed, preventing any changes or reversals.
  Document Type Restrictions: Certain document types may have restrictions on reversals based on configuration settings.
  Dependencies on Other Documents: The payment document may be linked to other documents (e.g., invoices) that are preventing the reversal.
  Authorization Issues: The user attempting the reversal may not have the necessary authorizations to perform this action.
  
  Solutions:
  
  Check Document Status: Review the status