How To Fix FKKEXC060 - Total of grouping key and total of payment amounts are not identical

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 060

• Message text: Total of grouping key and total of payment amounts are not identical

What causes this issue?

For a grouping key, the total of the amounts from the payments does not
agree with the amount from the totals record.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC060 - Total of grouping key and total of payment amounts are not identical ?

  The SAP error message FKKEXC060 indicates that there is a discrepancy between the total of the grouping key and the total of the payment amounts in the context of contract accounts receivable and payable (FI-CA). This error typically arises during the processing of payments or during the execution of certain financial transactions where totals are expected to match.
  Cause:
  The error can be caused by several factors, including:
  
  Data Entry Errors: Incorrect amounts entered during payment processing or invoice creation.
  Incomplete Transactions: Transactions that have not been fully processed or have missing components.
  Configuration Issues: Incorrect settings in the FI-CA module that affect how payments and grouping keys are calculated.
  System Bugs: Occasionally, software bugs or inconsistencies in the SAP system can lead to mismatches.
  Manual Adjustments: Manual changes made to payment documents or invoices that do not reflect in the grouping key.
  
  Solution:
  To resolve the FKKEXC060 error, you can follow these steps:
  
  
  Check Payment Documents: Review the payment documents involved in the transaction. Ensure that the amounts are correctly entered and that they match the expected totals.
  
  
  Verify Grouping Keys: Check the grouping keys associated with the payment. Ensure that they are correctly defined and that the totals align with the payment amounts.
  
  
  Reprocess Transactions: If the error occurred during a batch process, consider reprocessing the transactions after correcting any discrepancies.
  
  
  Review Configuration: Examine the configuration settings in the FI-CA module to ensure that they are set up correctly. This may involve checking the settings for payment processing and grouping key calculations.
  
  
  Use Transaction Codes: Utilize transaction codes such as FBL5N (Customer Line Item Display) or FBL1N (Vendor Line Item Display) to analyze the line items and identify any discrepancies.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  
  
  Contact SAP Support: If the issue persists after performing the above checks, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in FI-CA, such as FQEVENT (for event management) and FQZ1 (for payment processing).
  Documentation: Review SAP documentation related to FI-CA and payment processing for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.