How To Fix FKKEXC007 - XI system error: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 007

• Message text: XI system error: &1

What causes this issue?

A system error occurred during the processing of an XI message.

System Response

The processing of the XI message was terminated.

How to fix this error?

For more information about the cause of the application error, see the
XI monitor for the related interface.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC007 - XI system error: &1 ?

  The SAP error message FKKEXC007 with the description "XI system error: &1" typically indicates an issue related to the integration between SAP systems, particularly in the context of SAP Convergent Charging or SAP Convergent Invoicing. The error is often associated with the Exchange Infrastructure (XI) or Process Integration (PI) components, which are used for data exchange between different SAP systems or between SAP and non-SAP systems.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Configuration Issues: Incorrect configuration in the XI/PI settings or in the communication channels.
  Network Problems: Connectivity issues between the systems involved in the data exchange.
  Message Processing Errors: Errors in the processing of messages, such as invalid data formats or missing required fields.
  System Performance: Performance issues in the XI/PI system that may lead to timeouts or failures in processing messages.
  Authorization Issues: Lack of proper authorizations for the user or system trying to send or receive messages.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check the Error Log: Review the detailed error log in the SAP system to get more information about the specific cause of the error. This can often provide insights into what went wrong.
  
  
  Verify Configuration: Ensure that the XI/PI configuration is correct. Check the communication channels, receiver determination, and interface mappings.
  
  
  Network Connectivity: Test the network connectivity between the systems involved. Ensure that firewalls or network settings are not blocking the communication.
  
  
  Message Monitoring: Use the message monitoring tools in SAP PI/XI to check the status of the messages being processed. Look for any failed messages and analyze their details.
  
  
  Performance Tuning: If performance issues are suspected, consider tuning the XI/PI system for better performance, such as increasing memory allocation or optimizing processing logic.
  
  
  Authorization Checks: Ensure that the user or system has the necessary authorizations to perform the actions required for the integration.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP you are using for any known issues or patches.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  System Logs: Review system logs (such as SLG1) for additional error messages that may provide context to the issue.
  
  By following these steps, you should be able to diagnose and resolve the FKKEXC007 error in your SAP environment.