How To Fix FKKESCH056 - A clarification case was created for check &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKESCH - Messages for Check Escheatment

• Message number: 056

• Message text: A clarification case was created for check &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKESCH056 - A clarification case was created for check &1 ?

  The SAP error message FKKESCH056 indicates that a clarification case has been created for a specific check (denoted by &1). This message typically arises in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and payments.
  Cause:
  The error message is triggered when there is a discrepancy or issue with a payment or transaction that requires further investigation or clarification. This could be due to various reasons, such as:
  
  Payment Discrepancies: The payment received does not match the expected amount or is not properly allocated to the correct invoice.
  Missing Information: Required information for processing the payment or transaction is missing or incomplete.
  Customer Disputes: A customer has raised a dispute regarding a payment or invoice, necessitating a clarification case.
  System Configuration: There may be issues with the configuration of the FI-CA module that lead to the creation of clarification cases.
  
  Solution:
  To resolve the issue indicated by the FKKESCH056 message, you can follow these steps:
  
  
  Review the Clarification Case: Access the clarification case created for the check. You can do this by using transaction codes such as FKKCLAR or FPL9 to view and manage clarification cases.
  
  
  Analyze the Details: Check the details of the clarification case to understand the specific issue that has been raised. Look for any discrepancies in amounts, missing information, or customer comments.
  
  
  Resolve the Issue: Depending on the findings from the clarification case:
  
  If it’s a payment discrepancy, ensure that the payment is correctly allocated to the appropriate invoices.
  If information is missing, gather the necessary details and update the system accordingly.
  If there is a customer dispute, communicate with the customer to resolve the issue and update the case as needed.
  
  
  
  Close the Clarification Case: Once the issue has been resolved, ensure that the clarification case is closed properly in the system.
  
  
  Consult Documentation: If you are unsure about the steps or need further assistance, refer to SAP documentation or consult with your SAP support team for guidance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the FI-CA module, such as:
  
  FKKCLAR - Manage Clarification Cases
  FPL9 - Display Clarification Cases
  FBL5N - Customer Line Item Display
  
  
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address underlying issues.
  User Roles: Ensure that you have the appropriate user roles and authorizations to access and manage clarification cases in the system.
  
  By following these steps, you should be able to address the FKKESCH056 error message effectively.