How To Fix FKKDM014 - Items with currency &1 cannot be included in this collection case

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKDM - Messages for Case Management in FI-CA

• Message number: 014

• Message text: Items with currency &1 cannot be included in this collection case

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKDM014 - Items with currency &1 cannot be included in this collection case ?

  The SAP error message FKKDM014 indicates that there are items with a currency that cannot be included in the specified collection case. This typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, where collection cases are used to manage outstanding receivables.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Currency Mismatch: The items you are trying to include in the collection case have a different currency than the currency defined for the collection case.
  Currency Configuration: The system may not be configured to handle multiple currencies in the collection case.
  Item Status: The items may be in a status that does not allow them to be included in the collection case.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Currency:
  
  Verify the currency of the items you are trying to include in the collection case.
  Ensure that the collection case is set up to handle the currency of the items.
  
  
  
  Adjust Collection Case Settings:
  
  If the collection case is meant to handle multiple currencies, check the configuration settings in the SAP system to ensure that it is set up correctly.
  You may need to adjust the collection case to include items of different currencies if that is a requirement.
  
  
  
  Review Item Status:
  
  Check the status of the items you are trying to include. Ensure that they are in a status that allows them to be added to the collection case.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific configuration settings related to collection cases and currency handling.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FPL9 (Collection Case Management) to manage collection cases and review their settings.
  Configuration: The configuration for handling currencies in collection cases can typically be found in the Customizing settings under Financial Accounting (FI) > Contract Accounts Receivable and Payable > Collection Management.
  Documentation: SAP Help Portal and SAP Notes can provide additional insights and troubleshooting steps related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to include the items in the collection case successfully.