How To Fix FKKCVS200 - &1 is a recall; clarify with &2 payment collector

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCVS -

• Message number: 200

• Message text: &1 is a recall; clarify with &2 payment collector

What causes this issue?

The payment has already been confirmed. Contact the external payment
collector.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCVS200 - &1 is a recall; clarify with &2 payment collector ?

  The SAP error message FKKCVS200 typically relates to issues in the Contract Accounts Receivable and Payable (FI-CA) module, specifically concerning payment collections and recalls. The message indicates that a payment or transaction is being recalled, and it requires clarification with the designated payment collector.
  Cause:
  
  
  Payment Recall: The error suggests that a payment has been recalled, which could be due to various reasons such as:
  
  A dispute regarding the payment.
  An error in the payment processing.
  A request from the customer to reverse a payment.
  
  
  
  Missing Information: The system may lack the necessary information to process the recall, or there may be inconsistencies in the data related to the payment.
  
  
  Configuration Issues: There could be issues with the configuration of the payment collection process in the FI-CA module.
  
  
  Solution:
  
  
  Clarification with Payment Collector: The error message explicitly states to clarify with the payment collector (indicated by &2). This person or team should have the details regarding the recall and can provide insights into why the payment was recalled.
  
  
  Review Payment Details: Check the details of the payment that is being recalled. Look for any discrepancies or issues that may have led to the recall.
  
  
  Check Configuration: Ensure that the configuration settings for payment collections in the FI-CA module are correctly set up. This includes checking the payment terms, payment methods, and any relevant settings that could affect payment processing.
  
  
  Transaction Logs: Review transaction logs or history for the specific payment to understand the sequence of events leading to the recall.
  
  
  Documentation: Ensure that all documentation related to the payment and the recall is in order. This may include invoices, payment confirmations, and any correspondence with the customer.
  
  
  System Updates: If the issue persists, consider checking for any system updates or patches that may address known issues related to payment recalls in your version of SAP.
  
  
  Related Information:
  
  FI-CA Module: Familiarize yourself with the functionalities of the Contract Accounts Receivable and Payable module in SAP, as it handles customer accounts, payments, and collections.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any specific notes related to error FKKCVS200. SAP frequently updates its documentation and may have specific guidance for this error.
  User Forums: Engage with SAP user forums or communities where other users may have encountered similar issues and can share their solutions.
  
  If the problem continues after following these steps, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.