How To Fix FKKCOLL014 - XI system error: &1

FKKCOLL014 - Overview

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 014

• Message text: XI system error: &1

What causes this issue?

XI system error: <(>&<)>1

System Response

A system error occurred during the processing of an XI message.

How to fix this error?

The processing of the XI message was terminated.

Procedure for System Administrators

For more information about the cause of the application error, see the
XI monitor for the related interface.

Error message extract from SAP system. Copyright SAP SE.

FKKCOLL014 - Details

• The SAP error message FKKCOLL014 typically indicates an issue related to the contract account in the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (FI-CA) module. The specific error message "XI system error: &1" suggests that there is a problem with the integration between systems, possibly involving the Exchange Infrastructure (XI) or Process Integration (PI).
  
  Cause:
  
  Integration Issues: The error may arise due to problems in the data exchange between SAP systems or between SAP and non-SAP systems. This could be due to network issues, incorrect configuration, or problems with the middleware.
  Data Consistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the contract account or related tables.
  Configuration Errors: Incorrect settings in the configuration of the FI-CA module or the integration settings can lead to this error.
  System Performance: If the system is under heavy load or if there are performance issues,