How To Fix FKKCOLL010 - ID of collection payment is not correct

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 010

• Message text: ID of collection payment is not correct

What causes this issue?

The ID of the collection payment cannot be uniquely determined. One of
the following must be entered: the ID for an internal collection payment
or the ID of an external collection payment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL010 - ID of collection payment is not correct ?

  The SAP error message FKKCOLL010 indicates that there is an issue with the ID of the collection payment in the SAP system. This error typically arises in the context of contract accounts receivable and payable (FI-CA) when processing collection payments.
  Cause:
  
  Incorrect Payment ID: The ID of the collection payment being referenced may not exist or may have been entered incorrectly.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or records that have been deleted or archived.
  Authorization Issues: The user may not have the necessary authorizations to access or process the specified collection payment.
  Configuration Issues: There may be configuration settings in the FI-CA module that are not set up correctly, leading to this error.
  
  Solution:
  
  Verify Payment ID: Check the payment ID you are trying to use. Ensure that it is correct and exists in the system.
  Check for Data Consistency: Use transaction codes like SARA (Archive Administration) or SCDO (Data Consistency Check) to check for any inconsistencies in the data.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and process the collection payment. You can check this using transaction SU53 to see if there are any authorization issues.
  Consult Configuration: Review the configuration settings in the FI-CA module to ensure that everything is set up correctly. This may involve checking the settings for collection management and payment processing.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known issues related to this error.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPL9 (Display Collection Payment) and FPL1 (Create Collection Payment) to manage collection payments effectively.
  Documentation: Review SAP documentation related to FI-CA and collection management for more detailed information on handling collection payments and troubleshooting errors.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.