How To Fix FKKCM701 - Request successfully transmitted to Credit Management

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCM - Credit Management

• Message number: 701

• Message text: Request successfully transmitted to Credit Management

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCM701 - Request successfully transmitted to Credit Management ?

  The SAP error message FKKCM701, which states "Request successfully transmitted to Credit Management," typically indicates that a request for credit management processing has been sent successfully, but it may not necessarily mean that the credit check was successful or that there are no issues to address.
  Cause:
  
  Credit Management Configuration: The error may arise from misconfigurations in the credit management settings within SAP. This could include incorrect credit limits, risk categories, or customer master data.
  Credit Check Settings: The settings for credit checks in the system may not be properly defined, leading to issues when processing credit requests.
  Data Issues: There may be issues with the customer data, such as missing or incorrect information that prevents the credit check from being completed successfully.
  Integration Issues: If the system is integrated with external credit management tools or services, there may be communication issues or failures in those integrations.
  
  Solution:
  
  Check Configuration: Review the credit management configuration in SAP. Ensure that all settings related to credit limits, risk categories, and customer data are correctly defined.
  Review Customer Master Data: Verify that the customer master data is complete and accurate. Check for any missing fields or incorrect entries that could affect the credit check.
  Analyze Credit Check Settings: Look into the credit check settings in the system. Ensure that the credit check is activated and configured according to business requirements.
  Monitor Integration: If applicable, check the integration with external credit management systems. Ensure that there are no connectivity issues and that the external system is functioning correctly.
  Check Logs: Review the application logs and transaction logs for any additional error messages or warnings that could provide more context about the issue.
  Testing: Conduct tests with different customer accounts to see if the issue is isolated to specific customers or if it is a broader issue affecting multiple accounts.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FD32 (Change Customer Credit Management) or FD33 (Display Customer Credit Management) to review and manage customer credit data.
  SAP Notes: Check SAP Notes for any known issues or patches related to credit management. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to SAP documentation on credit management for detailed guidance on configuration and troubleshooting.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.