How To Fix FKKBRPNO065 - Bank Id missing for the CA & for the direct debit payment method

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBRPNO - FI-CA Norwegen

• Message number: 065

• Message text: Bank Id missing for the CA & for the direct debit payment method

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBRPNO065 - Bank Id missing for the CA & for the direct debit payment method ?

  The SAP error message FKKBRPNO065 indicates that there is a missing Bank ID for the Customer Account (CA) when using the direct debit payment method. This error typically arises in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules, where direct debit transactions are processed.
  Cause:
  
  Missing Bank Details: The customer account does not have the necessary bank details (Bank ID) configured in the system.
  Incorrect Payment Method: The payment method being used (in this case, direct debit) requires specific bank information that is not available for the customer account.
  Configuration Issues: There may be issues with the configuration of the payment method or the customer account settings.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Navigate to the customer account in the SAP system.
  Ensure that the bank details are correctly entered. This includes the Bank ID, account number, and any other relevant information.
  If the customer is a business, ensure that the bank details are maintained in the business partner data.
  
  
  
  Maintain Bank Details:
  
  Go to the transaction code BP (Business Partner) or FD02 (Change Customer) to maintain the bank details.
  Add or update the bank information for the customer account, ensuring that the Bank ID is filled in.
  
  
  
  Review Payment Method Configuration:
  
  Check the configuration of the payment method used for direct debit in the SAP system.
  Ensure that the payment method is correctly set up to require bank details and that it is assigned to the customer account.
  
  
  
  Test the Direct Debit Process:
  
  After updating the bank details, perform a test run of the direct debit process to ensure that the error does not occur again.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  FD02: Change Customer
  FBL5N: Customer Line Item Display (to check transactions)
  
  
  
  Documentation: Refer to SAP Help documentation for detailed steps on maintaining customer bank details and configuring payment methods.
  
  
  User Roles: Ensure that the user has the necessary authorizations to view and edit customer master data.
  
  
  Error Logs: Check the application logs (transaction code SLG1) for additional details related to the error, which may provide more context on what went wrong.
  
  
  By following these steps, you should be able to resolve the error message FKKBRPNO065 and successfully process direct debit transactions for the customer account.