How To Fix FKKBIX2232 - Credit memo amount cannot be greater than the absolute original amount

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX2 - Billing in Contract Accounts Receivable and Payable

• Message number: 232

• Message text: Credit memo amount cannot be greater than the absolute original amount

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX2232 - Credit memo amount cannot be greater than the absolute original amount ?

  The SAP error message FKKBIX2232 indicates that there is an issue with the credit memo amount being greater than the absolute value of the original amount. This typically occurs in the context of financial transactions, particularly when dealing with credit memos in accounts receivable or accounts payable.
  Cause:
  
  
  Credit Memo Amount Exceeds Original Amount: The most common cause of this error is that the credit memo amount you are trying to enter is greater than the original invoice amount. In SAP, a credit memo is meant to reduce the amount owed, so it cannot exceed the original amount.
  
  
  Incorrect Data Entry: There may be a mistake in the data entry, such as entering the wrong amount for the credit memo.
  
  
  Currency Issues: If the original invoice and the credit memo are in different currencies, there may be a conversion issue that leads to the credit memo appearing to exceed the original amount.
  
  
  Multiple Credit Memos: If there are multiple credit memos applied to the same invoice, the total of the credit memos may exceed the original invoice amount.
  
  
  Solution:
  
  
  Verify Amounts: Check the original invoice amount and ensure that the credit memo amount is less than or equal to this amount. Adjust the credit memo amount accordingly.
  
  
  Check Currency: If the original invoice and credit memo are in different currencies, ensure that the conversion rates are correct and that the amounts are being compared in the same currency.
  
  
  Review Existing Credit Memos: If there are multiple credit memos, review them to ensure that their total does not exceed the original invoice amount.
  
  
  Adjustments: If the credit memo amount is indeed correct and should be higher, you may need to adjust the original invoice or create a new invoice to accommodate the additional amount.
  
  
  Consult Documentation: If you are unsure about the process, refer to SAP documentation or consult with your SAP support team for guidance on handling credit memos.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB75 (Create Credit Memo) or FB65 (Create Credit Memo for Vendor) to navigate the process effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Permissions: Ensure that you have the necessary permissions to create or modify credit memos in the system.
  
  By following these steps, you should be able to resolve the FKKBIX2232 error and successfully process your credit memo.