How To Fix FKKBIX2228 - The absolute debit memo amount cannot be greater then the original amount

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX2 - Billing in Contract Accounts Receivable and Payable

• Message number: 228

• Message text: The absolute debit memo amount cannot be greater then the original amount

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX2228 - The absolute debit memo amount cannot be greater then the original amount ?

  The SAP error message FKKBIX2228 indicates that there is an issue with a debit memo in the system. Specifically, it states that the absolute amount of the debit memo cannot exceed the original amount of the invoice or credit memo it is referencing. This error typically occurs during the processing of financial documents, particularly in accounts payable or accounts receivable scenarios.
  Cause:
  
  Amount Exceeds Original: The most common cause of this error is that the debit memo amount you are trying to post is greater than the original invoice or credit memo amount.
  Incorrect Document Reference: The debit memo may be incorrectly referencing an original document that has a lower amount.
  Currency Issues: If there are currency conversions involved, the amounts may not match due to exchange rate differences.
  Partial Payments: If there have been partial payments made against the original invoice, the remaining balance may be less than the debit memo amount.
  
  Solution:
  
  Check Amounts: Verify the amount of the debit memo against the original invoice or credit memo. Ensure that the debit memo amount is less than or equal to the original amount.
  Adjust Debit Memo: If the debit memo amount is indeed greater, adjust it to be equal to or less than the original amount.
  Review Document References: Ensure that the debit memo is correctly referencing the intended original document. If it is referencing the wrong document, correct the reference.
  Currency Conversion: If currency conversion is involved, check the exchange rates and ensure that the amounts are correctly converted and compared.
  Check for Partial Payments: If there have been partial payments, ensure that the debit memo reflects the correct remaining balance of the original invoice.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FB60 (Enter Incoming Invoice) or FB65 (Enter Credit Memo) to review the original documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files for more detailed information on handling debit memos and related transactions.
  Consult with Finance Team: If you are unsure about the amounts or the process, consult with your finance or accounting team for clarification.
  
  By following these steps, you should be able to resolve the FKKBIX2228 error and successfully process your debit memo.