FKKBIX843 - SAP CC error: unallowed system status: &1 &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 843

• Message text: SAP CC error: unallowed system status: &1 &2 &3 &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX843 - SAP CC error: unallowed system status: &1 &2 &3 &4 ?

  The SAP error message FKKBIX843, which indicates "unallowed system status: &1 &2 &3 &4," typically occurs in the context of SAP Convergent Charging (SAP CC) when there is an attempt to perform an operation that is not permitted due to the current status of the system or the object being processed.
  Cause:
  The error is generally caused by one of the following reasons:
  
  Invalid Status: The operation you are trying to perform is not allowed in the current status of the object (e.g., a charging session, a product, or a service).
  Workflow Restrictions: The system may have specific workflows or business rules that restrict certain actions based on the status of the object.
  Configuration Issues: There may be configuration settings in SAP CC that define which statuses are allowed for certain operations.
  
  Solution:
  To resolve the FKKBIX843 error, consider the following steps:
  
  Check Object Status: Review the status of the object you are trying to process. Ensure that it is in a valid state for the operation you are attempting.
  Review Business Rules: Check the business rules and workflows defined in your SAP CC configuration. Make sure that the operation you are trying to perform is allowed for the current status.
  Consult Documentation: Refer to the SAP CC documentation for details on the allowed statuses for the specific operation you are trying to perform.
  System Configuration: If you suspect a configuration issue, consult with your SAP CC administrator or support team to verify that the system is configured correctly.
  Logs and Traces: Check the application logs and traces for more detailed information about the error. This can provide insights into what specifically triggered the error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the FKKBIX843 error and implement a solution to resolve it.